Extensions
Custom Payment

Custom Payment

Payment
Configure additional payment buttons to accept and track external or 3rd-party payment types in your checkout flow.
Total Price
1% per transaction
Overview

Custom Payments lets you create unlimited custom payment buttons to record and track payments taken outside of cash and Final Pay, directly within your checkout flow. Use it to ensure every order is accurately captured, even when the payment itself is processed elsewhere.

Common use cases include:

  • Recording card payments taken on a non-integrated terminal
  • Accepting and tracking e-transfers or cheques
  • Marking orders as Accounts Receivable to be invoiced later
  • Logging payments processed through another provider

Custom payment types can be configured in Builder, or from Manage → Flow Settings → Payments for flows that include a Payment Grid element. All custom payments are included in Financial Summary and End of Session reports. A 1% platform fee applies per custom-payment transaction and is billed monthly to your Company.

Will be reflected in:
Build
-
Payment settings
-
Payment grid

Country Rates

Australia
1.7% + A$0.30 for domestic cards
3.5% + A$0.30 for international cards
+ 2% if currency conversion is required
Austria
1.5% + €0.25 for standard European Economic Area cards
1.9% + €0.25 for premium European Economic Area cards
Belgium
1.5% + €0.25 for standard European Economic Area cards
1.5% + €0.25 for standard European Economic Area cards
1.9% + €0.25 for premium European Economic Area cards
2.5% + €0.25 for UK cards
3.25% + €0.25 for international cards
+ 2% if currency conversion is required
Brazil
3.99% + R$0.39 per successful charge for domestic cards
+ 2% for transactions with international cards
Bulgaria
1.5% + BGN0.50 for standard European Economic Area cards
1.9% + BGN0.50 for premium European Economic Area cards
3.25% + BGN0.50 for international cards
2.5% + BGN0.50 for UK cards
+ 2% if currency conversion is required
Canada
2.9% + C$0.30 per successful charge for domestic cards
+ 0.5% for manually entered cards
+ 0.8% for international cards
+ 2% if currency conversion is required
Crotia
1.5% + €0.25 for standard European Economic Area cards
1.9% + €0.25 for premium European Economic Area cards
2.5% + €0.25 for UK cards
3.25% + €0.25 for international cards
+ 1% if currency conversion is required
Cyprus
1.5% + €0.25 for standard European Economic Area cards
1.9% + €0.25 for premium European Economic Area cards
2.5% + €0.25 for UK cards
3.25% + €0.25 for international cards
+ 2% if currency conversion is required
Czech Republic
1.5% + 6.50Kč for standard European Economic Area cards
1.9% + 6.50Kč for premium European Economic Area cards
2.5% + 6.50Kč for UK cards
3.25% + 6.50Kč for international cards
+ 2% if currency conversion is required
Czech Republic
1.5% + 6.50Kč for standard European Economic Area cards
1.9% + 6.50Kč for premium European Economic Area cards
2.5% + 6.50Kč for UK cards
3.25% + 6.50Kč for international cards
+ 2% if currency conversion is required
Denmark
1.5% + 1.80kr for standard European Economic Area cards
1.9% + 1.80kr for premium European Economic Area cards
2.5% + 1.80kr for UK cards
3.25% + 1.80kr for international cards
+ 2% if currency conversion is required
Estonia
1.5% + €0.25 for standard European Economic Area cards
1.9% + €0.25 for premium European Economic Area cards
2.5% + €0.25 for UK cards
3.25% + €0.25 for international cards
+ 2% if currency conversion is required
Finland
1.5% + €0.25 for standard European Economic Area cards
1.9% + €0.25 for premium European Economic Area cards
2.5% + €0.25 for UK cards
3.25% + €0.25 for international cards
+ 2% if currency conversion is required
France
1.5% + €0.25 for standard European Economic Area cards
1.9% + €0.25 for premium European Economic Area cards
2.5% + €0.25 for UK cards
3.25% + €0.25 for international cards
+ 2% if currency conversion is required
Germany
1.5% + €0.25 for standard European Economic Area cards
1.9% + €0.25 for premium European Economic Area cards
2.5% + €0.25 for UK cards
3.25% + €0.25 for international cards
+ 2% if currency conversion is required
Gibraltar
1.5% + 20p for standard Gibraltar cards
1.9% + 20p for premium Gibraltar cards
2.5% + 20p for European Economic Area cards
3.25% + 20p for international cards
+ 2% if currency conversion is required
Greece
1.5% + €0.25 for standard European Economic Area cards
1.9% + €0.25 for premium European Economic Area cards
2.5% + €0.25 for UK cards
3.25% + €0.25 for international cards
+ 2% if currency conversion is required
Hong Kong
3.4% + HK$2.35per successful charge for domestic cards
3.4% + US$0.30 per charge when settled in USD
+ 0.5% for international cards
+ 2% if currency conversion is required
Hungray
1.5% + 85.00Ft for standard European Economic Area cards
1.9% + 85.00Ft for premium European Economic Area cards
2.5% + 85.00Ft for UK cards
3.25% + 85.00Ft for international cards
+ 2% if currency conversion is required
Ireland
1.5% + €0.25 for standard European Economic Area cards
1.9% + €0.25 for premium European Economic Area cards
2.5% + €0.25 for UK cards
3.25% + €0.25 for international cards
+ 2% if currency conversion is required
Italy
1.5% + €0.25 for standard European Economic Area cards
1.9% + €0.25 for premium European Economic Area cards
2.5% + €0.25 for UK cards
3.25% + €0.25 for international cards
+ 2% if currency conversion is required
Japan
3.6% per successful charge for domestic cards
+ 2% if currency conversion is required
Latvia
1.5% + €0.25 for standard European Economic Area cards
1.9% + €0.25 for premium European Economic Area cards
2.5% + €0.25 for UK cards
3.25% + €0.25 for international cards
+ 2% if currency conversion is required
Liechtenstein
1.5% + CHF0.30 for standard European Economic Area cards
1.9% + CHF0.30 for premium European Economic Area cards
2.5% + CHF0.30for UK cards
3.25% + CHF0.30 for international cards
+ 1% if currency conversion is required
Lithuania
1.5% + €0.25 for standard European Economic Area cards
1.9% + €0.25 for premium European Economic Area cards
2.5% + €0.25 for UK cards
3.25% + €0.25 for international cards
+ 2% if currency conversion is required
Luxembourg
1.5% + €0.25 for standard European Economic Area cards
1.9% + €0.25 for premium European Economic Area cards
2.5% + €0.25 for UK cards
3.25% + €0.25 for international cards
+ 2% if currency conversion is required
Malaysia
3% + RM1.00 per successful charge for domestic cards
+ 1% for international cards
+ 2% if currency conversion is required
Malta
1.5% + €0.25 for standard European Economic Area cards
1.9% + €0.25 for premium European Economic Area cards
2.5% + €0.25 for UK cards
3.25% + €0.25 for international cards
+ 2% if currency conversion is required
Mexico
3.6% + MXN$3.00 per successful charge for domestic cards
+ 0.5% for international cards
+ 2% if currency conversion is required
Netherlands
1.5% + €0.25 for standard European Economic Area cards
1.9% + €0.25 for premium European Economic Area cards
2.5% + €0.25 for UK cards
3.25% + €0.25 for international cards
+ 2% if currency conversion is required
New Zealand
2.7% + NZ$0.30 for domestic cards
3.7% + NZ$0.30 for international cards
+ 2% if currency conversion is required
Norway
2.4% + 2.00kr for Norwegian cards
2.4% + 2.00kr for European Economic Area cards
3.25% + 2.00kr for international cards
+ 2% if currency conversion is required
Poland
1.5% + 1.00zł for standard European Economic Area cards
1.9% + 1.00zł for premium European Economic Area cards
+ 2% if currency conversion is required
Portugal
1.5% + €0.25 for standard European Economic Area cards
1.9% + €0.25 for premium European Economic Area cards
2.5% + €0.25 for UK cards
3.25% + €0.25 for international cards
+ 2% if currency conversion is required
Romania
1.5% + 1.00lei for standard European Economic Area cards
1.9% + 1.00lei for premium European Economic Area cards
2.5% + 1.00lei for UK cards
3.25% + 1.00lei for international cards
+ 2% if currency conversion is required
Singapore
3.4% + S$0.50 per successful charge for domestic cards
3.4% + $0.50 per card charge when settled in USD
+ 2% if currency conversion is required
+ 0.5% for international cards
Slovakia
1.5% + €0.25 for standard European Economic Area cards
1.9% + €0.25 for premium European Economic Area cards
2.5% + €0.25 for UK cards
3.25% + €0.25 for international cards
+ 2% if currency conversion is required
Slovenia
1.5% + €0.25 for standard European Economic Area cards
1.9% + €0.25 for premium European Economic Area cards
2.5% + €0.25 for UK cards
3.25% + €0.25 for international cards
+ 2% if currency conversion is required
Spain
1.5% + €0.25 for standard European Economic Area cards
1.9% + €0.25 for premium European Economic Area cards
2.5% + €0.25 for UK cards
3.25% + €0.25 for international cards
+ 2% if currency conversion is required
Spain
1.5% + 1.80kr for standard European Economic Area cards
1.9% + 1.80kr for premium European Economic Area cards
2.5% + 1.80kr for UK cards
3.25% +1.80kr for international cards
+ 2% if currency conversion is required
Switzerland
2.9% + CHF0.30 for premium European Economic Area cards
3.25% + CHF0.30 for international cards
+ 2% if currency conversion is required
Thailand
3.65% + ฿10.00 for domestic cards
4.75% + ฿10.00 for international cards
+ 2% if currency conversion is required
United Arab Emirates
2.9% + AED1.00 for domestic cards
+ 1% if currency conversion is required
+ 1% for international cards
United Kingdom
1.5% + 20p for standard UK cards
1.9% + 20p for premium UK cards
2.5% + 20p for EU Cards
3.25% + 20p for international cards
+ 2% if currency conversion is required
United States
2.9% + 30¢ per successful charge for domestic cards
+ 1.5% for international cards
+ 1% if currency conversion is required
en_USEnglish
fr_FRFrench es_ESSpanish de_DEGerman en_USEnglish