Overview

The End of Session Report, sometimes referred to as the Z-Report, is a summary of the POS activity that took place during the session. The session begins when you open your Station, and ends when the Station is closed. In this article we’ll refer to this report as EOS for short.

EOS is composed of the following sections, each of which is meant to provide meaningful insight into the session’s sales activity:

  • Session Summary
  • Payments Summary
  • Cash Drawer
  • Float Adjustments
  • Tax Breakdown
  • Refunds by Tender Type
  • Staff Sales
  • Discounts

Session Summary

Line ItemDescription
Gross SalesPre-tax value of all products sold during the session, not including RETURNS or DISCOUNTS. Think “what was the value of products sold today?”
DiscountsThis is the sum of all pre-tax discounts applied during the session.
ReturnsThis is Gross Refunds. Pre-tax value of products returned during the session.
Net SalesSum of the lines above: Gross Sales – Returns – Discounts = Net Sales
Tax CollectedThis number should be NET of returns and should match the total tax amount from TAX BREAKDOWN
Refunded TaxThis is the taxable portion of Total Refunds (Gross Returns + Refunded Tax = Total Refunds)
Cash RoundingThis is the sum of all rounding adjustments made during the session, based on the rounding rules set in Hub.
Total TransactionThis is Net Sales + Total Taxes + Cash Rounding + Tips

Payments Summary

This section is an overview of the session’s NET payments after refunds. For each payment type listed, the number shown should be equal to the payments collected minus payments refunded.

e.g. Cash = Cash Payments – Cash Refunds

Cash Drawer

This is an overview of all cash activity that took place during the session.

Line ItemDescription
Opening FloatAmount input by the opening user when the session started.
Cash PaymentsTotal cash payments received including adjustments due to cash rounding.
Cash RefundsTotal cash that was refunded during the session, including taxes.
Cash AddedThis is the sum of all positive float adjustments.
Cash RemovedThis is the sum of all negative float adjustments.
Expected Cash AmountOpening Float + NET Cash Payments + NET Float Adjustments
Counted Cash Over/UnderThis is the +/- difference between the expected vs actual cash drawer amount.
Closing Cash AmountThis is the actual counted amount of cash in the cash drawer.

Float Adjustments

This section shows all manual adjustments to the cash drawer balance due to adding and/or removing cash. Details include the time of the float adjustment, how much was added or removed, and by whom.

Tax Breakdown

This section is a detailed view of sales and tax figures separated by tax rate.

For stores that show prices without taxes, the following will show for each tax rate:

  • Gross = Pre-tax total for products that use that particular tax rate, after discounts and returns.
  • Tax = Amount of tax collected
  • Net = Total transaction amount for that tax rate.

For tax-inclusive stores,

  • Gross = Total for products that use that particular tax rate, after discounts and returns, including taxes.
  • Tax = Amount of tax that is included in Gross.
  • Net = Total transaction amount for that tax rate after inclusive taxes have been deducted. (Gross – Tax)

Refunds by Tender Type

This section shows total refunds separated by the payment method of which the refund was issued.

Staff Sales

This section shows the number of orders processed and gross sales for each user that was logged in during the session.

Discounts

This section shows the discounts separated by type, before taxes.

Country Rates

Australia
1.7% + A$0.30 for domestic cards
3.5% + A$0.30 for international cards
+ 2% if currency conversion is required
Austria
1.5% + €0.25 for standard European Economic Area cards
1.9% + €0.25 for premium European Economic Area cards
Belgium
1.5% + €0.25 for standard European Economic Area cards
1.5% + €0.25 for standard European Economic Area cards
1.9% + €0.25 for premium European Economic Area cards
2.5% + €0.25 for UK cards
3.25% + €0.25 for international cards
+ 2% if currency conversion is required
Brazil
3.99% + R$0.39 per successful charge for domestic cards
+ 2% for transactions with international cards
Bulgaria
1.5% + BGN0.50 for standard European Economic Area cards
1.9% + BGN0.50 for premium European Economic Area cards
3.25% + BGN0.50 for international cards
2.5% + BGN0.50 for UK cards
+ 2% if currency conversion is required
Canada
2.9% + C$0.30 per successful charge for domestic cards
+ 0.5% for manually entered cards
+ 0.8% for international cards
+ 2% if currency conversion is required
Crotia
1.5% + €0.25 for standard European Economic Area cards
1.9% + €0.25 for premium European Economic Area cards
2.5% + €0.25 for UK cards
3.25% + €0.25 for international cards
+ 1% if currency conversion is required
Cyprus
1.5% + €0.25 for standard European Economic Area cards
1.9% + €0.25 for premium European Economic Area cards
2.5% + €0.25 for UK cards
3.25% + €0.25 for international cards
+ 2% if currency conversion is required
Czech Republic
1.5% + 6.50Kč for standard European Economic Area cards
1.9% + 6.50Kč for premium European Economic Area cards
2.5% + 6.50Kč for UK cards
3.25% + 6.50Kč for international cards
+ 2% if currency conversion is required
Czech Republic
1.5% + 6.50Kč for standard European Economic Area cards
1.9% + 6.50Kč for premium European Economic Area cards
2.5% + 6.50Kč for UK cards
3.25% + 6.50Kč for international cards
+ 2% if currency conversion is required
Denmark
1.5% + 1.80kr for standard European Economic Area cards
1.9% + 1.80kr for premium European Economic Area cards
2.5% + 1.80kr for UK cards
3.25% + 1.80kr for international cards
+ 2% if currency conversion is required
Estonia
1.5% + €0.25 for standard European Economic Area cards
1.9% + €0.25 for premium European Economic Area cards
2.5% + €0.25 for UK cards
3.25% + €0.25 for international cards
+ 2% if currency conversion is required
Finland
1.5% + €0.25 for standard European Economic Area cards
1.9% + €0.25 for premium European Economic Area cards
2.5% + €0.25 for UK cards
3.25% + €0.25 for international cards
+ 2% if currency conversion is required
France
1.5% + €0.25 for standard European Economic Area cards
1.9% + €0.25 for premium European Economic Area cards
2.5% + €0.25 for UK cards
3.25% + €0.25 for international cards
+ 2% if currency conversion is required
Germany
1.5% + €0.25 for standard European Economic Area cards
1.9% + €0.25 for premium European Economic Area cards
2.5% + €0.25 for UK cards
3.25% + €0.25 for international cards
+ 2% if currency conversion is required
Gibraltar
1.5% + 20p for standard Gibraltar cards
1.9% + 20p for premium Gibraltar cards
2.5% + 20p for European Economic Area cards
3.25% + 20p for international cards
+ 2% if currency conversion is required
Greece
1.5% + €0.25 for standard European Economic Area cards
1.9% + €0.25 for premium European Economic Area cards
2.5% + €0.25 for UK cards
3.25% + €0.25 for international cards
+ 2% if currency conversion is required
Hong Kong
3.4% + HK$2.35per successful charge for domestic cards
3.4% + US$0.30 per charge when settled in USD
+ 0.5% for international cards
+ 2% if currency conversion is required
Hungray
1.5% + 85.00Ft for standard European Economic Area cards
1.9% + 85.00Ft for premium European Economic Area cards
2.5% + 85.00Ft for UK cards
3.25% + 85.00Ft for international cards
+ 2% if currency conversion is required
Ireland
1.5% + €0.25 for standard European Economic Area cards
1.9% + €0.25 for premium European Economic Area cards
2.5% + €0.25 for UK cards
3.25% + €0.25 for international cards
+ 2% if currency conversion is required
Italy
1.5% + €0.25 for standard European Economic Area cards
1.9% + €0.25 for premium European Economic Area cards
2.5% + €0.25 for UK cards
3.25% + €0.25 for international cards
+ 2% if currency conversion is required
Japan
3.6% per successful charge for domestic cards
+ 2% if currency conversion is required
Latvia
1.5% + €0.25 for standard European Economic Area cards
1.9% + €0.25 for premium European Economic Area cards
2.5% + €0.25 for UK cards
3.25% + €0.25 for international cards
+ 2% if currency conversion is required
Liechtenstein
1.5% + CHF0.30 for standard European Economic Area cards
1.9% + CHF0.30 for premium European Economic Area cards
2.5% + CHF0.30for UK cards
3.25% + CHF0.30 for international cards
+ 1% if currency conversion is required
Lithuania
1.5% + €0.25 for standard European Economic Area cards
1.9% + €0.25 for premium European Economic Area cards
2.5% + €0.25 for UK cards
3.25% + €0.25 for international cards
+ 2% if currency conversion is required
Luxembourg
1.5% + €0.25 for standard European Economic Area cards
1.9% + €0.25 for premium European Economic Area cards
2.5% + €0.25 for UK cards
3.25% + €0.25 for international cards
+ 2% if currency conversion is required
Malaysia
3% + RM1.00 per successful charge for domestic cards
+ 1% for international cards
+ 2% if currency conversion is required
Malta
1.5% + €0.25 for standard European Economic Area cards
1.9% + €0.25 for premium European Economic Area cards
2.5% + €0.25 for UK cards
3.25% + €0.25 for international cards
+ 2% if currency conversion is required
Mexico
3.6% + MXN$3.00 per successful charge for domestic cards
+ 0.5% for international cards
+ 2% if currency conversion is required
Netherlands
1.5% + €0.25 for standard European Economic Area cards
1.9% + €0.25 for premium European Economic Area cards
2.5% + €0.25 for UK cards
3.25% + €0.25 for international cards
+ 2% if currency conversion is required
New Zealand
2.7% + NZ$0.30 for domestic cards
3.7% + NZ$0.30 for international cards
+ 2% if currency conversion is required
Norway
2.4% + 2.00kr for Norwegian cards
2.4% + 2.00kr for European Economic Area cards
3.25% + 2.00kr for international cards
+ 2% if currency conversion is required
Poland
1.5% + 1.00zł for standard European Economic Area cards
1.9% + 1.00zł for premium European Economic Area cards
+ 2% if currency conversion is required
Portugal
1.5% + €0.25 for standard European Economic Area cards
1.9% + €0.25 for premium European Economic Area cards
2.5% + €0.25 for UK cards
3.25% + €0.25 for international cards
+ 2% if currency conversion is required
Romania
1.5% + 1.00lei for standard European Economic Area cards
1.9% + 1.00lei for premium European Economic Area cards
2.5% + 1.00lei for UK cards
3.25% + 1.00lei for international cards
+ 2% if currency conversion is required
Singapore
3.4% + S$0.50 per successful charge for domestic cards
3.4% + $0.50 per card charge when settled in USD
+ 2% if currency conversion is required
+ 0.5% for international cards
Slovakia
1.5% + €0.25 for standard European Economic Area cards
1.9% + €0.25 for premium European Economic Area cards
2.5% + €0.25 for UK cards
3.25% + €0.25 for international cards
+ 2% if currency conversion is required
Slovenia
1.5% + €0.25 for standard European Economic Area cards
1.9% + €0.25 for premium European Economic Area cards
2.5% + €0.25 for UK cards
3.25% + €0.25 for international cards
+ 2% if currency conversion is required
Spain
1.5% + €0.25 for standard European Economic Area cards
1.9% + €0.25 for premium European Economic Area cards
2.5% + €0.25 for UK cards
3.25% + €0.25 for international cards
+ 2% if currency conversion is required
Spain
1.5% + 1.80kr for standard European Economic Area cards
1.9% + 1.80kr for premium European Economic Area cards
2.5% + 1.80kr for UK cards
3.25% +1.80kr for international cards
+ 2% if currency conversion is required
Switzerland
2.9% + CHF0.30 for premium European Economic Area cards
3.25% + CHF0.30 for international cards
+ 2% if currency conversion is required
Thailand
3.65% + ฿10.00 for domestic cards
4.75% + ฿10.00 for international cards
+ 2% if currency conversion is required
United Arab Emirates
2.9% + AED1.00 for domestic cards
+ 1% if currency conversion is required
+ 1% for international cards
United Kingdom
1.5% + 20p for standard UK cards
1.9% + 20p for premium UK cards
2.5% + 20p for EU Cards
3.25% + 20p for international cards
+ 2% if currency conversion is required
United States
2.9% + 30¢ per successful charge for domestic cards
+ 1.5% for international cards
+ 1% if currency conversion is required
en_USEnglish
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