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RunHow-to· Updated June 18, 2026

How to apply a discount

Discount a sale at the till — apply a discount to the whole cart or to a single item, by percentage or a fixed amount.

How to apply a discount

You can discount the whole cart or a single item, by a percentage or a fixed amount.

Discount the whole order

  1. With items in the cart, use Add discount to cart.

  2. Enter a percentage or a fixed amount, and optionally add a discount label.

  3. Apply it — the cart total updates to reflect the discount.

Discount a single item

  1. Tap the item in the cart.

  2. Set its discount — a percentage or a fixed amount.

  3. Apply it — the line and the cart total update.

When the order looks right, continue to checkout and take payment.

Discounts are subject to any limits set for your store, so very large discounts may be blocked.

Frequently asked questions

Can I discount one item instead of the whole order? Yes — tap the item in the cart and set its discount. Use Add discount to cart for the whole order.

Can I discount by a dollar amount? Yes — a discount can be a percentage or a fixed amount.

Can I label the discount? Yes — you can add a discount label (for example, the reason or promotion).

Why won't a large discount apply? Discounts are subject to limits set for your store.

Step by step

  1. 1

    Ring up the items

    Add the products to the cart as usual.

  2. 2

    Choose what to discount

    To discount one item, tap it in the cart. To discount the whole order, use Add discount to cart.

  3. 3

    Set the discount

    Enter a percentage or a fixed amount, and optionally add a discount label.

  4. 4

    Confirm

    Apply the discount. The cart total updates to reflect it.

  5. 5

    Continue to checkout

    Take payment as usual.

Frequently asked questions

Can I discount one item instead of the whole order?

Yes — tap the item in the cart and set its discount. Use Add discount to cart for the whole order.

Can I discount by a dollar amount?

Yes — a discount can be a percentage or a fixed amount.

Can I label the discount?

Yes — you can add a discount label (for example, the reason or promotion).

Why won't a large discount apply?

Discounts are subject to limits set for your store.