How to split a payment across multiple tenders
Take a single sale across more than one tender — for example part cash and part card. Enter each amount on the split screen and pay it off until the balance reaches zero.
What does splitting a payment mean?
Splitting a payment lets you take a single sale across more than one tender — for example, part cash and part card. You charge one amount, then charge the remaining balance with another payment, until the full total is paid. On the payment screen this is the Partial payment option.
Before you begin
You need an open session with items in the cart, and you take the payment at checkout — see "How to take a payment."
How to split a payment
Ring up the sale and tap your flow's checkout button to open the payment screen. It shows the Total amount to be charged and the Remaining balance.
Tap Partial payment.
Enter the amount to be charged for the first tender. You can't enter more than the amount due, and the screen shows the remaining balance.
Take that portion with a payment method — for example Cash, Tap to pay, Bluetooth Terminal, or Cloud Terminal.
The Remaining balance updates. Tap Partial payment again and repeat for each tender until the balance reaches zero.
When the remaining balance reaches zero, the sale is complete and recorded in Orders.
Tip: For the last portion, charge the full remaining balance to bring it to zero and finish the sale.
Frequently asked questions
How do I split a payment? On the payment screen, tap Partial payment, enter the amount for the first tender, and take it; repeat with another tender until the balance reaches zero.
Can I split between cash and card? Yes — take each portion with whichever method the customer is using (Cash, Tap to pay, Bluetooth Terminal, or Cloud Terminal).
What if I enter too much? You can't charge more than the amount due; enter an amount up to the remaining balance.
How do I know how much is left? The payment screen shows the remaining balance after each tender, and the sale completes when it reaches zero.
Step by step
- 1
Go to checkout
Ring up the sale and tap your flow's checkout button to open the payment screen. It shows the Total amount to be charged and the Remaining balance.
- 2
Tap Partial payment
On the payment screen, tap Partial payment to charge part of the total.
- 3
Enter the first amount
Enter the amount to be charged for the first tender. You can't enter more than the amount due, and the screen shows the remaining balance.
- 4
Take that portion
Take that portion with a payment method — for example Cash, Tap to pay, Bluetooth Terminal, or Cloud Terminal.
- 5
Charge the remaining balance
The Remaining balance updates. Tap Partial payment again and repeat for each tender until the balance reaches zero.
- 6
Finish the sale
When the remaining balance reaches zero, the sale is complete and recorded in Orders, and you can print the receipt.
Frequently asked questions
How do I split a payment?
On the payment screen, tap Partial payment, enter the amount for the first tender, and take it; repeat with another tender until the balance reaches zero.
Can I split between cash and card?
Yes — take each portion with whichever method the customer is using (Cash, Tap to pay, Bluetooth Terminal, or Cloud Terminal).
What if I enter too much?
You can't charge more than the amount due; enter an amount up to the remaining balance.
How do I know how much is left?
The payment screen shows the remaining balance after each tender, and the sale completes when it reaches zero.