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TerminalHow-to· Updated September 14, 2026

How to take a MOTO payment on Final Terminal

MOTO (Mail Order / Telephone Order) is one of Final Terminal's four options, for keyed card-not-present payments. Choose MOTO, enter the amount for the transaction, then enter the customer's card details to charge the card. The same action is available as Manual Entry from Station Home on any Station.

What is MOTO?

MOTO stands for Mail Order / Telephone Order: a keyed, card-not-present payment where you type in the customer's card details rather than having them tap or insert a card. It's one of the four options in Final Terminal, alongside Quick Charge, Quick Refund, and Send Payment Link, and it's useful for taking a card over the phone or from a written order.

The same action is available on any Station from Station Home; see How to take quick payments from Station Home. On Station Home it's called Manual Entry.

How do I take a MOTO payment?

  1. From the Final Terminal home screen, choose MOTO.

  2. Enter the amount for the transaction.

  3. Enter the customer's card details: card number, expiry, CVC, and postal code.

  4. Submit to charge the card.

Step by step

  1. 1

    Choose MOTO

    From the Final Terminal home screen, choose MOTO.

  2. 2

    Enter the amount

    Enter the amount for the transaction.

  3. 3

    Enter the card details

    Key in the customer's card details: card number, expiry, CVC, and postal code.

  4. 4

    Charge the card

    Submit the card details to charge the payment.

Frequently asked questions

What is a MOTO payment?

A keyed, card-not-present payment: you enter the card details by hand, for example for a phone order.

Where can I take MOTO payments?

MOTO payments are available in Final Terminal, and as Manual Entry from Station Home on any Station.

What card details do I enter?

The card number, expiry, CVC, and postal code.