How to issue a Quick Refund
Refund an order in Final Terminal with Quick Refund — find the order (search by amount, receipt, or employee), select Refund, and the money goes back to the original card.
What is Quick Refund?
Quick Refund is one of the three options in Final Terminal for handling a payment. You find a past order, refund it, and the money goes back to the card the customer originally paid with.
How to issue a Quick Refund
From the Final Terminal home screen, choose Quick Refund.
Select the order you'd like to refund. You can search by amount, receipt, or employee.
Select Refund.
Proceed with the refund. It is returned to the same card used for the purchase.
Frequently asked questions
How do I find the right order? Search by amount, receipt, or employee to locate the order you want to refund.
Where does the refund go? Back to the same card the customer used for the original purchase.
Is Quick Refund different from a sale refund elsewhere? Quick Refund is the Final Terminal option for refunding a past order; it's one of Final Terminal's three options alongside Quick Charge and MOTO.
Step by step
- 1
Choose Quick Refund
From the Final Terminal home screen, choose Quick Refund.
- 2
Find the order
Select the order you'd like to refund. You can search by amount, receipt, or employee.
- 3
Select Refund
Open the order and select Refund.
- 4
Proceed with the refund
Proceed with the refund. It is returned to the same card used for the original purchase.
Frequently asked questions
How do I find the right order?
Search by amount, receipt, or employee to locate the order you want to refund.
Where does the refund go?
Back to the same card the customer used for the original purchase.
What is Quick Refund?
It's the Final Terminal option for refunding a past order — one of its three options alongside Quick Charge and MOTO.