How to issue a Quick Refund on Final Terminal
Quick Refund is one of Final Terminal's four options. Choose Quick Refund, find the order you want to refund (you can search by amount, receipt, or employee), select Refund, and proceed. The refund is returned to the same card used for the purchase. The same action is also available from Station Home on any Station.
What is Quick Refund?
Quick Refund is one of the four options in Final Terminal, alongside Quick Charge, MOTO, and Send Payment Link. You find a past order, refund it, and the money goes back to the card the customer originally paid with.
The same action is available on any Station from Station Home; see How to take quick payments from Station Home.
How do I issue a Quick Refund?
From the Final Terminal home screen, choose Quick Refund.
Select the order you'd like to refund. You can search by amount, receipt, or employee.
Select Refund.
Proceed with the refund. It is returned to the same card used for the purchase.
Step by step
- 1
Choose Quick Refund
From the Final Terminal home screen, choose Quick Refund.
- 2
Find the order
Select the order you'd like to refund. You can search by amount, receipt, or employee.
- 3
Select Refund
Open the order and select Refund.
- 4
Proceed with the refund
Proceed with the refund. It is returned to the same card used for the original purchase.
Frequently asked questions
How do I find the right order?
Search by amount, receipt, or employee to locate the order you want to refund.
Where does the refund go?
Back to the same card the customer used for the original purchase.
What is Quick Refund?
It's the Final Terminal option for refunding a past order, one of its four options alongside Quick Charge, MOTO, and Send Payment Link.
Can I do this without a Final Terminal?
Yes. Quick Refund is also available from Station Home on any Station. See How to take quick payments from Station Home.