How to read your End of Session report
Read an End of Session report in the Merchant Hub — a station session's closing report, with session info, KPI cards, charts, and detailed sections including the cash drawer reconciliation.
What an End of Session report is
An End of Session report is a station session's closing report. Open Reports → End of Session and open a report from the list to view it.
Report header — shows the Report number, the station and its outlet, the Session number, a Closed badge, the Session start and Session end times, and who Opened by and Closed by.
Cards
Gross Sales — total before discounts and taxes.
Net Sales — after discounts and refunds.
Total Net Taxes — across all tax groups.
Total Payments — all payment methods combined.
Charts
Gross Payment Methods — breakdown by payment type.
Total Net Taxes — tax collected by group.
Staff Sales — sales by team member.
The detailed sections
Use the On this page menu to jump between these sections:
Sales Summary — runs from Gross Sales (product price before discounts × qty + total custom sales) through Net Discounts, Refunds, Net Fees, and Net Taxes to Total Sales, then Net Tips and Net Cash Rounding to Total Collected, and finally Net Sales (revenue, excluding tax, discount, refund, fees, tips).
Settlement Breakdown — net payments received after refunds and processing fees: Cash collected, Cash refunds, Net Cash, and Net To Merchant.
Discounts Breakdown — Product discounts and Cart discounts (each with Gross, Refunded, and Net), plus Total Net Discounts.
Cash Drawer — the drawer reconciliation: Opening cash amount, Cash payments, Cash refunds, Manual cash additions, Manual cash removals, Counted cash over/under (the difference between counted and expected cash), and Closing cash amount.
Staff Sales — each team member's Gross Sales, Refunds, and Net Sales, with a total.
How to read a report
In the Merchant Hub, go to Reports → End of Session and open a report.
Check the header for the session details (station, outlet, times, who opened and closed it).
Scan the cards and charts for the headline numbers.
Use the On this page menu to dig into Sales Summary, Settlement Breakdown, Discounts Breakdown, Cash Drawer, and Staff Sales.
Exporting the report
Use the Download button to export the report as CSV, Excel (XLSX), or PDF. For the full steps, see How to export your reports.
Frequently asked questions
What does Counted cash over/under mean? In the Cash Drawer section, it's the difference between the counted cash and the expected cash at closing.
What is Net To Merchant? In Settlement Breakdown, it's card bank deposit + cash net + custom deposits.
Who ran the session? The header shows who Opened and Closed the session.
Can I download the report? Yes — use Download to export as CSV, Excel (XLSX), or PDF.
Step by step
- 1
Open a report
In the Merchant Hub, go to Reports → End of Session and open a report from the list.
- 2
Check the session info
The header shows the station and outlet, Session number, a Closed badge, Session start and end times, and who opened and closed it.
- 3
Read the cards
Review Gross Sales, Net Sales, Total Net Taxes, and Total Payments.
- 4
Review the charts
Check Gross Payment Methods, Total Net Taxes (tax collected by group), and Staff Sales.
- 5
Read the sections
Use the On this page menu to jump to Sales Summary, Settlement Breakdown, Discounts Breakdown, Cash Drawer, and Staff Sales.
- 6
Export (optional)
Use Download to export the report as CSV, Excel (XLSX), or PDF.
Frequently asked questions
What does Counted cash over/under mean?
In the Cash Drawer section, it's the difference between the counted cash and the expected cash at closing.
What is Net To Merchant?
In Settlement Breakdown, it's card bank deposit + cash net + custom deposits.
Who ran the session?
The header shows who Opened and Closed the session.
Can I download the report?
Yes — use Download to export as CSV, Excel (XLSX), or PDF.