How to read your End of Session report

What is the End of Session report?

The End of Session report is your closing summary for a station session. It shows everything that happened during the session — sales, payments, refunds, tips, cash drawer activity, and now modifier upcharges — so you can reconcile before you close out.

You can view End of Session reports in the Merchant Hub under Reports → End of Session, or print them directly from Station Home after closing a session.

Session info

At the top of the report you'll find:

• Station name and Outlet

• Session open and close times

• Employee who opened and closed the session

KPI cards

A row of summary cards gives you the headline numbers at a glance: total sales, total refunds, net sales, total payments, and tips collected.

Sales Summary

The Sales Summary breaks down what made up your total sales for the session:

Note: The Net Modifiers line only appears when at least one modifier upcharge was recorded in the session.

Modifiers Breakdown

If the session included modifier upcharges, a Modifiers Breakdown section appears below the Sales Summary with three figures:

• Gross Modifiers Sold — the total modifier upcharges added to orders during the session.

• Modifiers Refunded — modifier upcharges returned on refunded orders.

• Net Modifiers — gross sold minus refunded. This matches the Net Modifiers line in the Sales Summary.

Payments Breakdown

Shows how the session's sales were paid: cash, card (Final Pay), and any custom payment methods you've set up. Card totals include the processing rate applied.

Refunds Breakdown

Lists refunds issued during the session. Refunded modifier upcharges appear on their own Modifiers Refunded line, separate from refunded fees, so you can see exactly what was returned.

Cash Drawer

If Cash Management is enabled on your flow, the Cash Drawer section shows:

• Opening float

• Cash sales and refunds

• Cash drops and payouts

• Closing count and variance

Tips

A breakdown of tips collected by payment method and, if applicable, by employee.

Printing and downloading

• Print from Station Home: After closing a session, go to Station Home → Session Reports, find the session, and tap Print.

• Download from Merchant Hub: Go to Reports → End of Session, find the session, and download it as PDF.

The printed Z-report mirrors the Modifiers figures to the cent, so your paper record always matches the Merchant Hub.

Tips for reading the report

• If Net Modifiers is negative, more modifier upcharges were refunded than sold in the session — this can happen if a refund from a previous session was processed in this one.

• The Total Sales figure should match the sum of all your receipt totals for the session. If it doesn't, check the Refunds Breakdown for any partial refunds.

• Cash Drawer variance is the difference between the expected closing cash (opening float + cash sales − cash refunds − cash drops) and the counted closing amount.