How to add and manage outlets
Add and manage outlets in the Merchant Hub — your store locations. Set each outlet's name, address, tax rates, and payment account, and use them across stock, reports, and stations.
What outlets are
Outlets are your store locations, and you add and manage outlets under Settings → Outlets. Most of the Merchant Hub is organized around them — stock, taxes, reports, and stations can all be scoped to an outlet — so setting them up correctly keeps the rest of your store accurate.
How to add an outlet
In the Merchant Hub, go to Settings → Outlets.
Choose Add Outlet.
Enter the Name (for example, Main Store) and an optional Alias (for example, HQ).
Add the Address — street address, address line 2, city, state/region, postal code, and country — and a phone number.
Add Business Information, such as a Business Tax Number (optional).
Set the outlet's tax rates and assign a payment account (it shows No payment account until you assign one).
Choose Create Outlet.
Managing outlets
Use Search outlets to find one, Edit Outlet to update its details, and Delete Outlet to remove it. Because outlets drive stock and tax, keep their details current — an out-of-date address or tax setting affects receipts and reporting for that location.
Each outlet's tax rates determine how tax is calculated for sales there, and its payment account links the outlet to the account used for its payments. If you run more than one location, give each a clear name and alias so they're easy to tell apart in pickers and reports.
Tip: Stock transfers require at least two outlets, so add a second outlet before you try to move stock between locations.
Frequently asked questions
Where do I manage outlets? Under Settings → Outlets.
Do I have to set tax per outlet? You can set an outlet's tax rates so tax is calculated correctly for that location.
What's a payment account on an outlet? It links the outlet to the payment account used for its sales; it shows No payment account until one is assigned.
Can I delete an outlet? Yes — use Delete Outlet. Keep in mind outlets are used across stock, taxes, and reports.
Step by step
- 1
Open Outlets
In the Merchant Hub, go to Settings → Outlets.
- 2
Add an outlet
Choose Add Outlet.
- 3
Enter the details
Enter the outlet Name (for example, Main Store) and an optional Alias (for example, HQ). Add the full Address — street address, city, state/region, postal code, and country — and a phone number. Add Business Information such as a Business Tax Number (optional).
- 4
Set tax and payment
Set the outlet's tax rates and assign a payment account (it shows No payment account until one is assigned).
- 5
Create the outlet
Choose Create Outlet. You can change it later with Edit Outlet, or remove it with Delete Outlet.
Frequently asked questions
Where do I manage outlets?
Under Settings → Outlets.
Do I have to set tax per outlet?
You can set an outlet's tax rates so tax is calculated correctly for that location.
What's a payment account on an outlet?
It links the outlet to the payment account used for its sales; it shows No payment account until one is assigned.
Can I delete an outlet?
Yes — use Delete Outlet. Keep in mind outlets are used across stock, taxes, and reports.