How to adjust stock
Adjust a product's stock in the Merchant Hub — pick the outlet and a stock action (received, returned, damage, theft, loss, or a recount), then save.
How adjusting stock works
Stock is tracked per variant and per outlet, and the product (or variant) must have stock tracking turned on. How you open the adjustment depends on whether the product has variants.
The stock actions are the same in both cases:
Stock Received — adds stock (new inventory arrives).
Restock Return — adds stock (a customer returns goods you can resell).
Damage, Theft, Loss — remove stock; pick the most accurate reason.
Inventory Re-count — sets the stock on hand to an exact number (use after a physical count).
A product without variants (simple product)
In the Merchant Hub, go to Manage → Products and open the product.
Choose Adjust Stock.
Select the outlet.
Choose a stock action and enter the quantity (or, for Inventory Re-count, the new stock on hand).
Save Changes.
A product with variants (variable product)
Each variant has its own stock, so you adjust the specific variant at a specific outlet.
Open the product and find the variants table.
Click the variant's Stock value to expand its stock by outlet.
Click the edit button next to the stock at the outlet you want to adjust. This opens the stock adjustment for that variant and outlet.
Choose a stock action and enter the quantity (or the new stock on hand for a recount).
Save Changes.
Recounting everything at once: to recount all variants at an outlet in one go, use Bulk Inventory Recount and choose the outlet.
Every adjustment is recorded against the product or variant, so you have an audit trail of what changed and why.
Frequently asked questions
Is adjusting stock different for products with variants? Yes — stock is tracked per variant. For a product with variants, click the variant's Stock value in the variants table, then edit the stock at the outlet you want. For a product without variants, choose Adjust Stock on the product.
Which actions add stock and which remove it? Stock Received and Restock Return add stock; Damage, Theft, and Loss remove it; Inventory Re-count sets an exact count.
How do I recount many variants at once? Use Bulk Inventory Recount and choose the outlet to recount all variants there.
I don't see stock to adjust. Make sure stock tracking is turned on for the product or variant.
Step by step
- 1
Open the product
In the Merchant Hub, go to Manage → Products and open the product you want to adjust.
- 2
Open the stock adjustment
Without variants: choose Adjust Stock for the product. With variants: in the variants table, click the variant's Stock value to expand its per-outlet stock, then click the edit button next to the outlet you want to adjust.
- 3
Confirm the outlet
Make sure you're adjusting the right outlet — stock is tracked per outlet.
- 4
Choose a stock action
Pick a stock action: Stock Received or Restock Return to add stock; Damage, Theft, or Loss to remove stock; or Inventory Re-count to set an exact count.
- 5
Enter the quantity
Increase or decrease the quantity, or for Inventory Re-count enter the new stock on hand.
- 6
Save
Save Changes. The adjustment is recorded against that product or variant.
Frequently asked questions
Is adjusting stock different for products with variants?
Yes — stock is tracked per variant. For a product with variants, click the variant's Stock value in the variants table, then edit the stock at the outlet you want. For a product without variants, choose Adjust Stock on the product.
Which actions add stock and which remove it?
Stock Received and Restock Return add stock; Damage, Theft, and Loss remove it; Inventory Re-count sets an exact count.
How do I recount many variants at once?
Use Bulk Inventory Recount and choose the outlet to recount all variants there.
I don't see stock to adjust.
Make sure stock tracking is turned on for the product or variant.