Introduction to Products: catalog, stock & categories
Build and maintain your catalog in the Merchant Hub: the Product List, adding products, adjusting stock, categories, attributes, and stock transfers.
What is the Products section?
The Merchant Hub Products section is where you build and maintain your product catalog. Navigate to Manage → Products to see four pages: Product List, Categories, Attributes, and Stock Transfers.
The Product List
The Product List shows every product in your company, including products created in the Merchant Hub and products synced from extensions like WooCommerce.
Filters and search
Search – Use the search bar in the top right to find products by name.
Status – Filter by Active, Inactive, or Draft.
Categories – Show only products from selected categories.
Outlet – Filter by Outlet availability.
Source – Show only products created in Final or synced from a connected extension.
Table columns
Product name and image – The product name and an optional product image.
SKU – The product's stock keeping unit, a unique identifier code (e.g. BEV-COF-001).
Barcode – The product's barcode number.
Price – The price of the product.
Cost – How much the product costs you (your cost price).
Categories – The categories the product is in.
Outlets – The outlets where the product is available.
Status – Whether the product is active, published, or saved as a draft.
Stock – Current stock quantity.
Variants – Number of variants the product has. Products without variants show "simple product".
Created – The date the product was created.
Click any product name to view or edit its details. You can adjust which columns are displayed under the Columns dropdown.
How do I add a product?
Click + Add Product in the top right of the Product List.
Enter a Name. A SKU (you can tap Auto to generate one) and Barcode are optional but help with scanning and reporting.
Add a Short Description and Description if you want.
Set the Price. You can also set a Cost for margin reporting.
Choose a Tax Group to control how tax is calculated on this product. See the Taxes article.
Optionally assign one or more Categories.
Select which Outlets can sell the product. New products default to every Outlet.
If the product has variants (different sizes, colors, etc.), use the Attributes block — see the Attributes article.
Set Status to Active when ready to sell, Inactive to keep it in your catalog without making it available for sale, or Draft to save without publishing.
Click Create Product.
You can also bulk import products from Settings → Import / Export.
How do I adjust stock?
You can adjust inventory directly from the product details page. Open the product, find the Stock block in the Variants Table or Stock Widget, and click Adjust to record a change. The system asks for a reason so you have an audit trail:
Stock Received – Adds stock. Use when new inventory arrives.
Restock Return – Adds stock. Use when a customer returns goods you can resell.
Damage / Theft / Loss – Removes stock. Choose the most accurate reason.
Inventory Re-count – Sets stock to a specific number, typically after a physical count.
Every change is recorded against the product so you can see what happened and who did it.
Categories
Categories group products so staff can find them quickly and so you can filter reports by product type. A product can belong to more than one category.
Navigate to Manage → Products → Categories to create, rename, nest, re-order, or delete categories. Nest a child under a parent to build a tree (for example, Drinks → Hot Drinks → Coffee). Deleting a category leaves its products in your catalog — they just lose that grouping.
Attributes
Attributes are re-usable options that turn a single product into multiple variants. For example, a Size attribute with the values Small, Medium, and Large lets a single T-shirt product show up as three variants at the till.
Navigate to Manage → Products → Attributes to create new attributes and edit their values. You can also create attributes on the fly from a product's details page — useful when you realize mid-edit that you need a new option.
Stock Transfers
Stock Transfers move inventory from one of your Outlets to another.
Each transfer captures the date, the products and quantities moved, who initiated it, and who confirmed receipt at the destination. Open Manage → Products → Stock Transfers to see transfers in progress and history, or click + New Activity to create one.