Introduction to Products: catalog, stock & categories
The Merchant Hub Products section is where you build and maintain your product catalog. Manage → Products has five pages: Product List, Categories, Attributes, Stock Transfers and Units (Units of measure). Use them to add products, adjust stock, create variants, set the unit each product sells in and move inventory between outlets. Suppliers and Purchase Orders sit alongside Products in Manage.
What is the Products section?
The Merchant Hub Products section is where you build and maintain your product catalog. Navigate to Manage → Products to see five pages: Product List, Categories, Attributes, Stock Transfers and Units (Units of measure). Suppliers and Purchase Orders sit alongside Products in the Manage navigation; see How to create and receive a purchase order.
The Product List
The Product List shows every product in your company.
Filters and search
Search – Use the search bar in the top right to find products by name.
Status – Filter by Active, Inactive, or Draft.
Categories – Show only products from selected categories.
Outlet – Filter by Outlet availability.
Source – Show only products created in Final, or imported into your catalog.
Table columns
Product name and image – The product name and an optional product image.
SKU – The product's stock keeping unit, a unique identifier code (e.g. BEV-COF-001).
Barcode – The product's barcode number.
Price – The price of the product.
Cost – How much the product costs you (your cost price).
Categories – The categories the product is in.
Outlets – The outlets where the product is available.
Status – Whether the product is Active, Inactive or saved as a Draft.
Stock – Current stock quantity, in the unit the product is sold in. Variants that draw from another variant's stock read "pooled"; the variant that holds the stock shows the stock in its unit.
Variants – Number of variants the product has. Products without variants show "simple product".
Created – The date the product was created.
Click any product name to view or edit its details. You can adjust which columns are displayed under the Columns dropdown.
How do I add a product?
Click + Add Product in the top right of the Product List.
Enter a Name. A SKU (you can tap Auto to generate one) and Barcode are optional but help with scanning and reporting.
Add a Short Description and Description if you want.
Set the Price and choose Sold in. The default, By the piece, works as before; pick Pound, Kilogram, Metre, Glass or your own unit to sell by that unit, and the price is then per unit. You can also set a Cost for margin reporting.
Choose a Tax Group to control how tax is calculated on this product. See the Taxes article.
Optionally assign one or more Categories.
Select which Outlets can sell the product. New products default to every Outlet.
If the product has variants (different sizes, colors, etc.), use the Attributes block. See the Attributes article.
Set Status to Active when ready to sell, Inactive to keep it in your catalog without making it available for sale, or Draft to save without publishing.
Click Create Product.
You can also bulk import products from Settings → Import / Export.
How do I adjust stock?
You can adjust inventory directly from the product details page. Open the product, find the Stock block in the Variants Table or Stock Widget, and click Adjust to record a change. The system asks for a reason so you have an audit trail:
Stock Received – Adds stock. Use when new inventory arrives.
Restock Return – Adds stock. Use when a customer returns goods you can resell.
Damage / Theft / Loss – Removes stock. Choose the most accurate reason.
Inventory Re-count – Sets stock to a specific number, typically after a physical count.
Every change is recorded against the product so you can see what happened and who did it. For a product that shares one stock across sizes, adjust stock on the variant whose Stock source is Its own stock, in that variant's unit; the other sizes read "pooled".
Categories
Categories group products so staff can find them quickly and so you can filter reports by product type. A product can belong to more than one category.
Navigate to Manage → Products → Categories to create, rename, nest, re-order, or delete categories. Nest a child under a parent to build a tree (for example, Drinks → Hot Drinks → Coffee). Deleting a category leaves its products in your catalog; they just lose that grouping.
Attributes
Attributes are re-usable options that turn a single product into multiple variants. For example, a Size attribute with the values Small, Medium, and Large lets a single T-shirt product show up as three variants at the till.
Navigate to Manage → Products → Attributes to create new attributes and edit their values. You can also create attributes on the fly from a product's details page, which is useful when you realize mid-edit that you need a new option.
Stock Transfers
Stock Transfers move inventory from one of your Outlets to another.
Each transfer captures the date, the products and quantities moved, who initiated it, and who confirmed receipt at the destination. Open Manage → Products → Stock Transfers to see transfers in progress and history, or click + New Activity to create one.
Units of measure
Units of measure is where you define the units your products sell in, once for the whole company. Standard units for weight, length, area, volume and count are pre-loaded, so selling by the pound, kilogram or metre needs nothing here. Add your own units and pack sizes (a box of 24, a 2 lb pack, a 150 ml glass) to a unit family; each family shares one base unit that stock is counted in, and units convert only inside their family. On the product page, every variant has a Sold in field (default By the piece, which works exactly as before) that sets the unit it is sold and priced in. To sell one stock in several sizes, such as a bottle and a glass of the same wine, turn on Track stock for the product, leave Stock source at Its own stock on the variant that holds the stock and set the other sizes to From that variant. Step by step: How to set up unit-based products and packs.