Final POS glossary: key terms explained
This Final POS glossary defines the key terms in plain language, from the Merchant Hub, Manage, Pay and Run to Stations, flows, Flow Studio, credits and deploy, so you can move around the product and the rest of these help articles without getting lost in the jargon.
This Final POS glossary defines the terms you'll come across as you get started, in plain language. Final is a suite of products, so a few names refer to the apps, others to selling, building, or money. Here's what each one means.
The Final POS apps
Merchant Hub: Final's web back office, where you run your business. It's home to Manage, Pay, and Run, all under one login.
Manage: the part of the Merchant Hub for your product catalog, orders, customers, reports, team, and settings.
Pay (Final Pay): Final's integrated payments: card, contactless, and Tap to Pay, plus payouts to your bank.
Run: turns a phone, tablet, or browser into your point of sale, where you actually ring up sales.
Flow Studio: Final's AI builder for creating checkout flows. See Getting Started with Flow Studio.
Selling: stations and sessions
Station: a point of sale you sell from. A Native Station runs on a device; a Virtual Station runs in a browser.
Session: an open shift on a Station. You open a session to start selling and close it to cash out and get a closing report.
Outlet: a business location. Your catalog, stock, and reporting can be organized by outlet.
Final Terminal: the native terminal app for taking in-person and keyed (MOTO) card payments.
Tap to Pay: accept contactless payments directly on a supported phone or tablet, with no extra card reader.
Unit-based product: a product sold by weight, length, volume or a pack size you define, rather than by the piece. At the till, staff key the quantity in the product's selling unit and Final works out the line total. See How to set up unit-based products and packs.
Building: flows
Flow: a checkout experience that runs on your stations. It's what you build in Flow Studio, or choose from the Flow Library.
Flow Library: a showcase of ready-made flows you can try live or make your own. See the Flow Library.
Your Flows: the page in the Merchant Hub, under Run, that lists the flows installed on your account.
Deploy: publishing your flow so it goes live on your stations. Deploys are versioned, so you can roll back to an earlier version.
command-frame: the built-in connection that lets your flow work with your real store data (catalog, cart, payments, and printing) and keep working even when you're offline.
Money: payments and credits
Payout: money Final sends to your bank from your sales. Next-day payouts are included at no extra cost.
Credits: the usage currency for Flow Studio. Every account gets 1,000 free credits a day, up to 5,000 a month. Optional top-up packs never expire.
More definitions
For terms specific to the Merchant Hub back office, see the Merchant Hub glossary. For an overview of every product, see the Final POS Tool Suite.
Frequently asked questions
What is a flow in Final POS?
A flow is a checkout experience that runs on your stations. You can build one in Flow Studio or choose a ready-made one from the Flow Library and make it your own.
What's the difference between the Merchant Hub and Flow Studio?
The Merchant Hub is your back office, payments, and point of sale (Manage, Pay, and Run). Flow Studio is Final's separate AI builder for creating checkout flows.
What is a Station?
A Station is a point of sale you sell from. A Native Station runs on a device; a Virtual Station runs in a browser.
What are credits?
Credits are the usage currency for Flow Studio. You spend them as you build, and on AI image and video generation.
What does deploy mean?
Deploying publishes your flow so it goes live on your stations. Deploys are versioned, so you can roll back to an earlier version.