Getting Started with Final Terminal

What Final Terminal is

Final Terminal is the payment software that runs on a dedicated smart POS terminal from Final, such as Final Touch, Final Touch Pro, or Final Move. It turns your handheld or countertop terminal into a standalone payment station for taking payments, issuing refunds, and recording tips without needing a full product cart.

Every transaction you run on Final Terminal syncs with Final Manage, so your payments, tips, and processing fees show up in your reports alongside orders from your other Stations.

What you can do from the home screen

When you sign in to Final Terminal with your employee PIN, the home screen gives you direct tiles for your everyday payment actions:

• Quick Charge: Enter a dollar amount, optionally collect a tip, and take a tap, chip, or swipe payment on the terminal.

• Quick Refund: Look up a past order by amount, receipt, or employee and return the funds to the customer's original payment method.

• MOTO (Manual Entry): Key in a customer's card details for telephone or mail orders when the card isn't present in person. Final Terminal processes the charge in a single step and records the processing fee on the transaction.

• Send Payment Link: Enter an amount and the customer's email address to send a Final Pay link they can pay from their own phone or computer.

• Tip-only tiles: Record a standalone tip directly from the home screen without ringing up a new product sale.

Accessing the terminal menu

From the Final Terminal menu, you can also:

• Review your open session summary or close the current session.

• Open Transactions to search and inspect payments and tips taken on the terminal.

• Open Sessions to view past session close-out reports.

• Open Settings to manage your printer, receipt preferences, tax settings, and device options.

• Switch to another team member using their employee PIN.