How to manage your billing and view invoices
Open Billing in the Merchant Hub to manage your account. The Current Billing Period card shows your estimated fees, the period dates and your invoices, and below it you will find Payment Methods and Billing To. A Fee Breakdown table appears once you have fee-generating transactions in the period.
What the Billing page shows
Billing is where you manage your account. If you manage more than one company, billing is shown per company, so search for and select the one you want. The page brings together:
Current Billing Period: your estimated fees for the period, the period dates, and your invoices.
Payment Methods: the cards on file for your company.
Billing To: your billing contact and address on file.
Current Billing Period
The Current Billing Period card shows your estimated fees for the current period (with a trend compared to your previous invoice), the billing period dates, and your next and previous invoice. From here you can also open View Invoice History.
Fee Breakdown
Once you have fee-generating transactions in the current period, a Fee Breakdown table appears, listing your fees by payment type (with volume and fee). If you haven't taken any fee-generating transactions yet this period, the table won't show. For the underlying rates, see Final Pay pricing.
View your invoices
Open View Invoice History to see all invoices for the company. Each invoice shows its date, billing period, amount and status: Draft, Open or Paid.
Manage your payment and contact details
Use Payment Methods to manage the cards on file, and Billing To to update your billing contact and address.
There is no plan or subscription to manage. Every feature is on every account, nothing is capped, and the only recurring cost is the per-transaction fee on the non-cash payments you accept.
Step by step
- 1
Open Billing
In the Merchant Hub, go to Billing. If you manage more than one company, search for and select the company you want.
- 2
Review the Current Billing Period
The card shows your estimated fees for the period, the period dates, and your next and previous invoice.
- 3
Check your Fee Breakdown
Once you have fee-generating transactions in the period, a Fee Breakdown table shows your fees by payment type. If you haven't taken any yet this period, the table won't appear.
- 4
View invoices
Open View Invoice History to see past invoices with their date, period, amount and status (Draft, Open or Paid).
- 5
Manage payment and contact details
Use Payment Methods for your cards, and Billing To for your billing contact and address.
Frequently asked questions
Where do I see past invoices?
Open View Invoice History. Each invoice shows its date, period, amount and status (Draft, Open or Paid).
Why don't I see a Fee Breakdown?
The Fee Breakdown table only appears once you have fee-generating transactions in the current billing period.
Is there a plan or subscription to manage?
No. There are no plans or subscriptions. The only recurring cost is the per-transaction fee on the non-cash payments you accept.
How do I change the card you charge?
Use Payment Methods on the Billing page to add a card or select a different default.