How to view and change your plan
View your plan and usage in the Merchant Hub, and change your plan or manage your subscription through the Stripe Portal.
See your plan and usage
Open Billing in the Merchant Hub to see your plan. The Plan & Usage section shows your current plan, with a badge for the plan name, and compares your usage — such as outlets and stations — against your plan's limits. Some limits may be unlimited, while others show your count against the maximum your plan allows.
Watch your usage
Plan & Usage is also a quick health check: if your outlets or stations are getting close to your plan's limits, you can see it here before it becomes a problem. If you need more room, changing your plan raises those limits, and the new limits are reflected back in Plan & Usage.
Check your subscription status
If there's anything to act on, a status banner appears at the top of Billing — for example Payment Past Due, Incomplete Subscription, or Subscription Canceled / Paused / Expired. If you see one, resolve it so your service isn't interrupted.
Change your plan
To change your plan or manage your subscription, open the Stripe Portal from the Billing page. The portal is where your subscription is managed. If a change affects your limits, you'll see it reflected back in Plan & Usage.
Frequently asked questions
Where do I see my plan? In Billing, under Plan & Usage.
What does Plan & Usage show? Your current usage compared to your plan's limits (some limits may be unlimited).
How do I change my plan? Open the Stripe Portal from the Billing page.
What if my payment is past due? A status banner appears — resolve it (for example, update your payment method) so your service continues.
Step by step
- 1
Open Billing
In the Merchant Hub, go to Billing.
- 2
Review Plan & Usage
See your current plan name and how your usage — such as outlets and stations — compares to your plan's limits (some limits may be unlimited).
- 3
Check your subscription status
A status banner flags any issue, such as Payment Past Due or Subscription Canceled.
- 4
Change your plan
Open the Stripe Portal from the Billing page to change your plan or manage your subscription.
Frequently asked questions
Where do I see my plan?
In Billing, under Plan & Usage.
What does Plan & Usage show?
Your current usage compared to your plan's limits (some limits may be unlimited).
How do I change my plan?
Open the Stripe Portal from the Billing page.
What if my payment is past due?
A status banner appears — resolve it (for example, update your payment method) so your service continues.