How to update your billing payment method
Update your billing payment method in the Merchant Hub — add a credit or debit card, set your default, and remove cards you no longer use.
Where to manage your cards
Your billing cards live in the Payment Methods card under Billing, where you can see and manage the cards on file for your company. Like the rest of billing, your cards are managed per company if you have more than one.
Add a card
In the Merchant Hub, open Billing and find the Payment Methods card.
Click Add Card at the top right of the card.
In the Add Payment Method dialog, enter your credit or debit card details and click Add Card. The card is added securely, and you'll see "Payment method added successfully."
A card you add becomes your default automatically, so it's ready to be charged for billing.
Set your default card
Your cards appear as a list, each with a selector. Select the card you want charged and it becomes your Default — the current default is marked Default. The default is the card used for your subscription and fees, so keep a card that won't expire soon as your default.
Remove a card
Click the trash icon on the card you want to remove, then confirm in the Remove Payment Method dialog by clicking Remove. You'll see "Payment method removed."
One card always stays on file as your default. If you want to remove the card that's currently your default, first select another card as your default — then you can remove the old one.
If a payment fails
If your default card is declined or expires, billing can fail and the Billing page shows a status banner such as Payment Past Due. To fix it, add a new card or select a different card as your default, then resolve any outstanding invoice. You can change your billing card at any time — the new default takes effect for your next charge.
Step by step
- 1
Open Payment Methods
In the Merchant Hub, open Billing and find the Payment Methods card.
- 2
Add a card
Click Add Card, enter a credit or debit card in the Add Payment Method dialog, and click Add Card to save. It becomes your default automatically.
- 3
Set your default
Select the card you want charged in the list; the current default is marked Default.
- 4
Remove a card
Click the trash icon on a card and confirm with Remove. To remove your current default, make another card the default first.
Frequently asked questions
How do I add a card?
Open Billing, find the Payment Methods card, and click Add Card.
Which card gets charged?
Your Default payment method.
Can I remove a card?
Yes — click the trash icon on the card and confirm with Remove. To remove the card that's currently your default, select another card as your default first.
Is a payment method required?
Yes — a valid card is required for billing.