How to take a payment at checkout
Take payment at checkout by tapping a payment button from your flow's grid. Cash: enter the amount received and give change. Card (Final Pay): the amount goes to your reader or Tap to Pay.
Before you begin
Before you take a payment, you need an open session and items in the cart — see "How to ring up a sale." Cash works on any Station; to take card payments, a Native Station needs a connected card reader or Tap to Pay. The payment buttons you see at checkout — and their labels — are defined by your flow (its Payment Grid and Payments & Data settings).
Go to checkout
From the cart, tap your flow's checkout / pay button to open the payment screen. It shows the payment buttons your flow has set up — typically a cash option and a card (Final Pay) option. Tap the one the customer is paying with.
Take a cash payment
Tap your Cash payment button.
Enter the amount received on the keypad. The screen shows the change due (and the remaining balance if you're taking a partial payment).
Confirm to complete the payment, then open the cash drawer and give any change.
Take a card payment (Final Pay)
Tap your flow's card / Final Pay payment button. (The exact label is set by your flow; card payments run through Final Pay on your connected terminal.)
The amount is sent to your connected card reader — or Tap to Pay on a supported device. The customer taps, inserts, or swipes their card, or uses a digital wallet.
If tips are enabled, the customer chooses a tip first. If a signature is required, they sign on the reader.
When the payment is approved, it's recorded in Payments, and you can print the receipt.
Card payments need a Native Station with a reader or Tap to Pay. On a Virtual Station (web browser), card payments go through a Cloud terminal — see "How to connect a terminal."
Paying with more than one method
You can split a payment across more than one tender — for example, part cash and part card. On the payment screen, tap Partial payment, enter the amount for the first tender, and take it; repeat until the remaining balance reaches zero. See "How to split a payment across multiple tenders."
After the payment
The completed sale appears in your Orders, and the payment appears in the Payments area. You can print a receipt. To return money later, see "How to make a refund."
Frequently asked questions
Which payment methods can I use? The buttons at checkout are defined by your flow's Payment Grid and Payments & Data settings — typically Cash and Final Pay (card).
How does change work for a cash payment? Enter the amount received on the keypad and the till shows the change due.
Why isn't a card reader available? Card readers connect on a Native Station; on a Virtual Station (browser), use a Cloud terminal. See "How to connect a terminal."
Can the customer leave a tip? Yes, if tips are enabled for Final Pay payments. See "How to configure Tips."
Can I take part cash and part card? Yes — on the payment screen, tap Partial payment, enter each amount, and repeat until the balance reaches zero.
Frequently asked questions
Which payment methods can I use?
The methods at checkout are set by your flow's Payment Grid and Payments & Data settings — for example, Cash and Final Pay.
How does change work for a cash payment?
Enter the amount received on the keypad and the till shows the change due.
Why isn't a card reader available?
Card readers connect on a Native Station; on a Virtual Station (browser), use a Cloud terminal. See How to connect a terminal.
Can the customer leave a tip?
Yes, if tips are enabled for Final Pay payments. See How to configure Tips.
Can I take part cash and part card?
Yes — on the payment screen, tap Partial payment, enter each amount, and repeat until the balance reaches zero.