Terminal Guide - Stripe Reader M2
How the Stripe Reader M2 works with Final Pay — a compact Bluetooth reader for mobile payments — plus pairing, taking payments, and troubleshooting.
About the Stripe Reader M2
The Stripe Reader M2 is one of the payment readers compatible with Final Pay — a compact, lightweight Bluetooth reader for mobile payments. It's built for mobile and roaming sales: line-busting, deliveries, markets, or taking payment anywhere in the store.
At a glance
Form factor — compact, pocketable reader built for mobility.
How it connects — pairs over Bluetooth to a Native Station device (phone or tablet) running your point of sale.
Payment types — tap to pay (contactless) and chip, plus digital wallets.
Connectivity — Bluetooth.
Availability — Native Stations only (not Virtual Stations).
Power — rechargeable battery; charge between shifts.
Specifications: Connectivity and supported payment types above reflect how the reader is used with Final Pay. For full hardware specifications — exact dimensions, battery life, and supported regions — refer to the manufacturer's product page for this model.
Best for
Perfect for taking payments away from a fixed counter — at the table, in line, or curbside.
Because it connects over Bluetooth, keep it near the paired Station device during checkout.
Connecting your reader to a station
The Stripe Reader M2 is a Bluetooth reader and connects on a Native Station.
Power on the reader and keep it nearby and charged. On the Station device, make sure Bluetooth and Location are turned on — both are required to discover a Bluetooth reader.
On the Station, open Station Home, then go to Station Settings and open Payment Terminals.
Next to Bluetooth Terminals, hit Discover. The Station searches for nearby Bluetooth terminals.
When the Stripe Reader M2 appears, click it to connect. Once connected, it's ready to take payments on that Station.
Native Stations only: Bluetooth terminal payments are available on Native Stations, not Virtual Stations. If you're on a Virtual Station, switch to a Native Station to use a Bluetooth reader.
Taking a payment
Once connected, your reader follows the checkout flow on its station:
Ring up the sale on the station as usual, then at checkout tap your flow's card (Final Pay) payment button.
The amount is sent to the Stripe Reader M2. The customer taps or inserts their card, or uses a digital wallet / contactless.
If tips are enabled, the customer is prompted to choose a tip before paying. (Set this up in Payment Setup → Tips.)
If signatures are enabled, the customer signs before the payment completes, and the signature is stored with the order.
When approved, the payment is recorded in the Payments area and the receipt can be printed or sent.
Customize the checkout experience: Tips and cardholder signatures are configured once in Payment Setup and apply across your supported terminals. See "Configuring Tips & Cardholder Signatures."
Care & everyday tips
Charge the reader fully before each shift so it doesn't run out mid-sale.
Keep it connected over Bluetooth (paired to a Native Station device running your POS) so payments go through without delay.
Keep the card slot clean, and use a protective case if the reader travels with you.
Install updates when prompted so the reader stays secure and current.
Troubleshooting
Reader doesn't appear when you hit Discover — make sure it's powered on, charged, and within Bluetooth range, and that Bluetooth and Location are enabled on a Native Station, then hit Discover again. If it still doesn't show up under Station Settings → Payment Terminals, close the Final POS app completely and reopen it, then try Discover again.
Reader connects but won't take a payment — confirm the reader is the one connected to the station running checkout, and that the station has an internet connection.
Card payments are declining — try another card to rule out a card issue; check your connection; review the payment in the Payments area for the decline reason.
Bluetooth keeps dropping — keep the reader close to its paired device, make sure Bluetooth is on, and re-pair if they lose connection. Keep the reader charged.
Battery won't hold a charge — charge fully before a shift and use the official cable/dock. If it degrades over time, contact support about a replacement.
Frequently asked questions
How do I connect this reader to my station? On a Native Station, go to Station Settings → Payment Terminals, hit Discover next to Bluetooth Terminals (with Bluetooth and Location enabled on the device), and click the reader when it appears to connect it.
Does it accept contactless and digital wallets? Yes. The Stripe Reader M2 accepts tap-to-pay contactless cards and digital wallets such as Apple Pay and Google Pay, alongside chip payments.
Can I use tips and signatures with this reader? Yes — tips and cardholder signatures are set up once in Payment Setup and apply to your supported terminals. See "Configuring Tips & Cardholder Signatures."
What if the reader goes offline? Check its Bluetooth connection and power, then reconnect it in Station Settings → Payment Terminals. If it doesn't appear, close the Final POS app completely and reopen it, then hit Discover again.
Frequently asked questions
How do I connect this reader to my station?
On the station device, open Station Home, then go to Station Settings and open the payment reader section. With Bluetooth and Location enabled, select the reader when it appears to connect it.
Does it accept contactless and digital wallets?
Yes. The Stripe Reader M2 accepts tap-to-pay contactless cards and digital wallets such as Apple Pay and Google Pay, alongside chip payments.
Can I use tips and signatures with this reader?
Yes — tips and cardholder signatures are set up once in Payment Setup and apply to your supported cloud terminals. See Configuring Tips & Cardholder Signatures.
What if the reader goes offline?
Check its Bluetooth connection and power, then reconnect it in Station Settings. Keep the reader close to its paired device, make sure Bluetooth is on, and re-pair if they lose connection.