How to make a Custom Sale
Ring up an off-catalog item at the till with the Custom sale tab — enter a name and amount, optionally apply a tax group, and add it to the cart.
What is a Custom Sale?
A Custom Sale lets you add an item to the cart that isn't in your product catalog — useful for a one-off charge, a service fee, or anything you ring up by amount rather than by product. You set the name and price yourself, and it's added to the cart like any other item.
How to make a Custom Sale
On the station's main screen, select the Custom sale tab (next to Catalog).
In Sale name, enter a name for the item. It defaults to "Custom sale" — change it to something clear like "Service fee" or "Repair."
Under Amount, enter the price using the on-screen keypad. Use the decimal point for cents, the backspace key to delete a digit, or Clear to start over.
(Optional) To charge tax on this item, turn on Apply tax and choose a Tax group from the dropdown.
Tap Add to cart. The custom sale is added to the cart alongside your other items.
Continue to checkout and take payment as usual.
Note: A custom sale behaves like a regular cart item — you can remove it or keep adding items before taking payment.
Tips
Give each custom sale a clear, recognizable name so it's easy to identify on receipts and in your reports.
Leave Apply tax off for items that shouldn't be taxed; turn it on and pick the right tax group when tax applies.
Frequently asked questions
Where is the Custom Sale option? On the station's main screen, switch from the Catalog tab to the Custom sale tab.
Do I have to name the sale? A default name ("Custom sale") is filled in, but a clear, specific name makes receipts and reports easier to read.
How do I add tax to a custom sale? Turn on Apply tax and select a Tax group before tapping Add to cart.
Is a Custom Sale the same as a Custom Payment? No. A Custom Sale is an item in the cart (what the customer is buying). A Custom Payment is a way to record how a sale was paid outside cash and Final Pay.
Frequently asked questions
Where is the Custom Sale option?
On the station's main screen, switch from the Catalog tab to the Custom sale tab.
Do I have to name the sale?
A default name ("Custom sale") is filled in, but a clear, specific name makes receipts and reports easier to read.
How do I add tax to a custom sale?
Turn on Apply tax and select a Tax group before tapping Add to cart.
Is a Custom Sale the same as a Custom Payment?
No. A Custom Sale is an item in the cart (what the customer is buying). A Custom Payment is a way to record how a sale was paid outside cash and Final Pay.