Walmart pe Retir Self-Checkout: Enn Sanzman Ver Bann Lafil Tradisionel
Walmart pe retir bann lafil self-checkout dan bann laboutik swazi, pe sit bann traka vol ek lexperyans kliyan. Lezot gran komersan pe swiv mem semin.
Walmart, sa zean retail-la finn osi vini avek enn nouvo stratezi ki pe dousman gagne adopte par lezot konpanyi dan lindustri pou sanz kours lindustri-la par deside pou retir bann lafil self-checkout dan de-troi parmi so bann laboutik. Sa finn osi amenn boukou kestion lor fitir teknolozi retail ek servis kliyan. Aster anou get bann koz sa sanzman-la, bann domenn ki finn afekte, ek konpreansion bann konsomatir ek travayer.
Bann Rezon Deryer Sa Sanzman-la
Bann rezon prinsipal pou retir bann lafil self-checkout se:Bann rezon prinsipal pou retir bann lafil self-checkout se:
Zere vol: Bann pert kot self-checkout gagne panse kouma sink fwa pli probab ki bann pert kot bann checkout kesier tradisionel. Niel Saunders, managing director GlobalData ti deklare, “Bann tarif vol kot self-checkout bien ot parski ena vol volonter ek osi bann erer aksidantel.
Feedback kliyan ek asosie: Walmart finn pe obzerve bann tandans shopping ek bann exizans biznes dan serten rezion ek sa finn fer zot re-konsidere zot bann sistem checkout.
Amelyor lexperyans kliyan: Konpanyi-la vle donn plis latansion a bann kliyan ek amelyor lexperyans shopping bann kliyan.
Bann plasman afekte
Lalis bann laboutik Walmart ki pe retir bann lafil self-checkout inpli:
Shrewsbury, Missouri
Cleveland, Ohio
Albuquerque, New Mexico
Sa bann plasman-la zot parmi bann laboutik kot Walmart ena plan pou investi plis ek devlope ek amelyor bann fasilite dan lEtazini. ”Nou finn deside retir bann lafil self-checkout ek plas bann lafil avek staff dan de-troi parmi bann laboutik, ek sa li selon Brian K. Little, enn port-parol pou Walmart.
Feedback kliyan ek anplwaye
Repons a desizion Walmart finn mix:
Bann reaksion pozitiv: Serten kliyan apresie retour ver interaksion imenn ek loportinite pou ogmant travay. Bann anplwaye konsider sa kouma enn loportinite pou anmenn pli bon servis ek angaz kliyan direk.
Bann traka: Lezot traka lor bann letan atann pli long ek pert konvenans, sirtou pou bann ti laca. Serten kliyan finn vinn habitie servi self-checkout ek per konzestion diran bann ler pointe.
Self-checkout finn amenn diferan latitid kot bann kliyan dan lasosiete. Serten finn dir an badinaz ki si zot bizin scan bann prodwi, zot ti bizin pe travay pou Walmart. Serten parmi bann partisipan ti dir ki zot pa santi zot otan sirveye par bann anplwaye kan zot servi bann kiosk self-checkout.
Impak lor Lexperyans Shopping
Servis personnalise
Walmart finn deklare ki li pe elimine de-troi parmi bann lafil self-checkout pou kapav propoz plis servis enn-a-enn. Sa sanzman-la permet bann anplwaye donn kliyan pli bon servis, pou reponn a serten traka diran prosis checkout. Walmart finn deside amenn retour kontak personel dan relasion ant lakter ek anplwaye pou kapav etabli enn relasion pli pre avek bann kliyan ek alor amelyor zot satisfaksion ek fidelite.
Bann konsiderasion lofisielte
Mem si self-checkout ti desine pou amelyor vitess ek diminie letan pase pe atann pou checkout, ena bann ka kot li rann prosis-la pli pir, par examp, diran peyman oubyen an ka de problem. Sanzman pou retir bann lafil self-checkout se pou resoud sa bann problem-la par ena staff pou ed avek bann tranzaksion.
Me, sanzman ver bann lafil tradisionel pa touzour enn pli bon lide. Sirtou diran bann ler pointe, labsans bann opsion self-checkout kapav amenn bann letan atann pli long ki kapav fristran pou bann kliyan ki habitie avek servis rapid depi bann kiosk self-service.
Bann reaksion kliyan
Bann konsekans finn bien varye, avek serten kliyan ki apresie kontak avek personel-la, de-lot-kote, zenerasion pli zenn, seki nou apel bann millennials, apresie vitess self-checkout. Serten konsomatir apresie kontak sosial ki zot gagne depi bann kesier sirtou kan zot pe fer bann gran laca oubyen kan zot pe fer lezot tranzaksion ki bizin boukou latansion.
Fermtir bann lafil self-checkout finn osi enn problem an term travay. Serten kliyan finn akeyir sa desizion-la pe gard lopinion ki sa pou amenn kreasion travay par rapor avek tandans aktyel automatizasion dan sekter retail.
Tandans Retail Pli Larz
Lezot komersan pe swiv mem semin
Desizion Walmart pa inik dan lindustri. Plizier gran konpanyi pe revwar zot bann politik self-checkout:
Target: Limit self-checkout pou bann kliyan avek dis lartik oubyen mwens.
Dollar General: Retir bann opsion self-checkout dan anviron 12,000 laboutik. CEO Todd Vasos ti dir zot pou limit itilizasion self-checkout dan bann plas avek ot trafik ek ba tarif vol.
Safeway: Retir self-checkout dan de-troi laboutik ek azout bann barier scan resi dan lezot.
Sa bann aksion-la montre ki lindustri pe travay dir pou reponn a bann defi ki teknolozi self-checkout amene san konpromet lexperyans kliyan.
Sanzman dan lindustri konplet
Sa sanzman-la reprezante enn sanzman inportan dan lapros retail ver teknolozi self-checkout. Apre ki zot finn investi letan ek sours inportan pou inplemant teknolozi self-service, boukou konpanyi pe aster re-evalie so valer ek so bann konsekans. Bann fakter ki pe amenn sa sanzman-la inpli bann traka vol, bann demann kliyan, ek bezoin pou propoz bann servis personnalise.
Selon Food Industry Association, 44 poursan tou bann tranzaksion dan bann laboutik rasion ti gagne fer kot bann lafil self-checkout dan lane presedan, konpare avek 29 poursan an 2022. Me, sa kwasans-la pa finn touzour amenn enn satisfaksion kliyan pli ot oubyen bann depans loperasionel pli ba pou tou bann komersan.
Balans ant teknolozi ek interaksion imenn
Diran ki bann komersan pe navige sa peizaz pe sanzé-la, serten pe rod bann fason pou konbin kontak fizik avek bann solision teknolozi:
Model "Concierge": Bann anplwaye akeyir ek ed bann invite diran ki zot pe servi teknolozi pou amelyor prosis checkout. Sa model-la permet enn lexperyans pli interaktif tou diran ki pe kontign servi teknolozi.
Bann nouvo metod peyman: Bann komersan pe eksplor bann fason inovant pou inkorpor teknolozi dan prosis shopping tou diran ki pe mentenir kontak kliyan. Sa inpli bann opsion checkout mobil, bann smart cart, ek bann metod peyman baze lor app.
Claire Tassin, enn analist retail kot Morning Consult, note, "Li enn malkonpri ki teknolozi pa kapav personnalise oubyen ena enn eleman kontak personel ladan." Bann komersan bizin balanse itilizasion teknolozi avek bezoin pou propoz kontak personel, prevension vol, ek lofisielte.
Walmart finn fek anonse ki li pou pe ferme de-troi parmi bann lafil self-checkout dan so bann laboutik seki ena bann gran lefe lor lindustri retail. Sa sanzman-la, parey kouma lezot gran konpanyi ki pe osi panse lor zot bann opsion self-checkout, li enn parti dan enn tandans zeneral. Sanzman depi bann metod checkout inovant ver bann metod tradisionel ena so bann lavantaz ek so bann dezavantaz dan diferan laspe lexperyans shopping, inpli livrezon servis, letan ek konvenans.
Dan fitir retail, task pou inkorpor teknolozi ek dimounn pou optimiz lexperyans checkout pou bien inportan. Sa gagne we atraver fakter ki Walmart finn inkorpor bann servis self-checkout ek osi bann lafil tradisionel dan laplipar so bann laboutik. Sa sanzman-la li enn bon leson ki li pa touzour teknolozi ki kapav ed resoud bann problem ek li bien inportan pou bann komersan kone ek reponn a bann bezoin bann konsomatir.
Kestion ki poz souvan
Kifer Walmart pe tir bann lalign self-checkout?
Walmart pe tir bann lalign self-checkout dan sertin magazin ki finn swazir, sirtou akoz bann to de vol ki ot, kot panse ki li sink fwa pli ot lor self-checkout ki lor bann lalign kess tradisionel. Konpanyi-la finn osi mansionn bann retour depi klian ek anplwaye, ek enn dezir pou ameliore lexperyans lachat dan magazin atraver enn servis pli personel.
Ki bann magazin Walmart pe tir self-checkout?
Walmart finn tir bann lalign self-checkout dan bann landrwa kouma Shrewsbury, Missouri; Cleveland, Ohio; ek Albuquerque, New Mexico. Port-parol Brian K. Little finn konfirme ki pe azout bann lalign avek personnel dan plas self-checkout dan sa bann magazin-la.
Eski lezot komersan pe osi tir self-checkout?
Wi. Target finn limit self-checkout pou bann klian avek dis lartik ou mwens, Dollar General pe tir self-checkout dan anviron 12,000 magazin, ek Safeway pe elimine self-checkout dan sertin landrwa anmemtan ki li pe azout bann barriar pou skann resi dan lezot landrwa. Sa tandans-la montre bann preokipasion pli larz dan lindustri konsernan vol ek satisfaksion klian.
Kouma retir self-checkout ena enn lefe lor bann klian?
Bann reaksion inn mix. Sertin klian akeyir retour ver interaksion imin ek trouv sa kouma enn fason pou kree travay, tandi ki lezot — sirtou bann ki abitie avek self-service rapid — trakaze pou bann letan tann pli long pandan bann ler afluans. Lefe-la depann boukou lor kantite dimounn dan magazin ek kantite lalign avek personnel ki disponib.
Ki poursantaz tranzaksion dan bann magazin alimentation ki servi self-checkout?
Dapre Food Industry Association, 44 poursan dan tou tranzaksion magazin alimentation finn fer lor bann lalign self-checkout dan dernie lane ki finn raporte, enn ogmantasion depi 29 poursan an 2022. Malgre sa kwasans-la, boukou komersan raporte ki self-checkout pa finn redwir bann kou loperasion de fason regiler ni ameliore satisfaksion klian.